Privacy Policy

How CloudMagix handles information submitted through the website, consultation forms and services.

Effective date: 13 August 2026

1. Who We Are

CloudMagix™ is a brand operated by Farmatis IEC.

2. Information We Collect

• Name and business/company name
• Business email and phone/WhatsApp number
• Business type, website and stated business challenges
• Account, subscription and support information
• Technical, log and analytics information where enabled

3. How We Use Information

We use information to respond to enquiries, provide services, configure accounts, process subscriptions, support customers, improve the platform, maintain security and understand business requirements.

4. Payments & Providers

Payment details may be processed by authorised payment providers. Trusted providers may support hosting, analytics, communications, CRM, automation and support.

5. Cookies & Analytics

Cookies and similar technologies may be used to operate the website, understand usage and improve performance, subject to applicable consent requirements.

6. Communications

If you submit a consultation request, CloudMagix may contact you about that request. Promotional communications, where used, should provide an appropriate opt-out mechanism.

7. Security & Retention

We retain information as reasonably necessary for service delivery, legal obligations, dispute resolution, security and legitimate business records. Reasonable safeguards are used, but no internet system is completely secure.

8. Rights & Requests

Depending on applicable law and the commencement of relevant provisions, individuals may have rights concerning access, correction, deletion, consent withdrawal and grievance handling. Requests can be made through the official CloudMagix contact channel.

9. Updates

This policy may be updated as the service, law and privacy practices change.

10. Indian Data Protection

This policy is intended to support applicable Indian privacy and data-protection requirements, including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 as applicable.